Privacy-Policy of In-process Sweden AB

Introduction

Your privacy is important to us. We value the trust that you place in us by giving us your personal information and promise to only use it in a way that is fair and worthy of that trust.

In-process Sweden AB (“In-process”) is the company that owns and develops the software suite Combinum CPQ.

This privacy policy explains how our organization uses the personal data we collect from you when you use our website.

What data do we collect?

In-process collects the following data:

Personal identification information (Name, email address, phone number, etc.)
Basic pageviews and visit data such as device type, operating system, and browser type. Limited user-level properties are also collected

How do we collect your data?

You directly provide In-process with most of the data we collect. We collect data and process data when you:

Register online or place an order for any of our products or services.
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
Use or view our website via your browser’s cookies.

In-process may also receive your data indirectly from the following sources:

Combinum resellers
Microsoft
Google

How will we use your data?

In-process collects your data so that we can:

Process your order and manage your account.
Email or call you with special offers on other products and services we think you might like.

If you agree, In-process will share your data with our partner companies so that they may offer you their products and services.

Combinum resellers
Microsoft

When In-process processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

In-process securely stores your data in the Azure cloud and at our head office in Sweden.

Marketing data is saved for up to 2 years after the data has been collected or after the last actively shown interest in In-process’ products.
Customer data is kept for the duration of the business relationship and up to 2 years afterwards.
Data about economic transactions are kept for up to 8 years.

Once this time period has expired, we will delete your data.

Marketing

In-process would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop In-process from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please email hello@combinum.com.

What are your data protection rights?

In-process would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request In-process for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that In-process correct any information you believe is inaccurate. You also have the right to request In-process to complete the information you believe is incomplete.

The right to erasure – You have the right to request that In-process erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that In-process restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to In-process’ processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that In-process transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: hello@combinum.com
Call us at: +46 33 3231211
Or write to us: In-process Sweden AB, Åsboholmsgatan 6, 504 51 Borås, Sweden

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

In-process uses cookies in a range of ways to improve your experience on our website, including:

Keeping you signed in
Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Functionality – In-process uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and which location you are in. A mix of first-party and third-party cookies are used.

Advertising – In-process uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. In-process sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The In-process’ websites contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

In-process keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 27 April 2023.

How to contact us

If you have any questions about In-process’ privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: hello@combinum.com
Call us: +46 33 3231211
Or write to us at: In-process Sweden AB, Åsboholmsgatan 6, 504 51 Borås, Sweden

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that In-process has not addressed your concern in a satisfactory manner, you may contact the Swedish Authority for Privacy Protection's (IMY).

Contact information: https://www.imy.se/en/about-us/contact-us/